NOTE: After agreement, we shall send you the company account for Tavernsolia Prime Safaris & Tours (K). Caution: DO NOT SEND MONEY TO A PERSONAL ACCOUNT.
Reservation: A deposit of 40% of total safari cost is required at the time of booking and balance to be paid in dollars, cash or visa the day you start your safari or the day we pick you from the airport or a hotel of your stay in Nairobi or Mombasa.
Credit Card: Reservation is 30% (US dollars) if you wish to pay your balance by credit card please note that there will be 3% surcharge which is charged by the bank.
Safari cancellation policy: Any safari deposit paid shall be refunded less the cost of cancellation fees levied by hotels and administrative costs as below
|No of days||Percentage forfeited of tour price|
|40-60 days||full refund less 5% administration fee|
|14-40 days||20% of the tour price|
|6-14 days||30% of the tour price|
|Less than 5 days and no show||no refunds|
Rates: Included are all expenses in respect of vehicle and driver guide as per itinerary, meals while on Safari, entrance fees(park fees) to National parks and Game reserves.
Transportation: Mini vans or 4x4 cruisers will be provided depending on the tour chosen.
Accommodation: Based on two persons sharing a twin room or tent: where possible rooms with private bath are requested. Single rooms are available at an additional cost and can be guaranteed on request. Hotel /lodges are named as an indication of category and rooms may be reserved at similar hotels/lodges.
Alteration to tours: The company reserves the right to alter arrangements or cancel the operation of a scheduled tour should conditions necessitate. It also reserves the right to decline to accept or retain any person as a member of any tour at anytime, in which case an equitable amount will be refunded. Prices are based on tariffs and other costs prevailing at the time of printing and are subject to change without notice.
Liability: The company and its agents, act only as agents of the tours, transport, etc. And shall not be liable for injury, delays, loss or damage in any manner. The company’s liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place and no other country. All claims are subject to the jurisdiction of the courts of the country in which the actions arises. The company reserves the right to employ subcontractors for all or part of the services. The company shall not be held responsible for any loss or damages to luggage.